Contacting GTNet
This page contains details of how to contact GTNet for:
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| GTNet Professional Support |
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We provide all our customers unlimited technical support at no extra cost...and the support personnel you talk to are our own, fully trained staff who are as familiar with our products and services as you would expect them to be. We do not outsource our support to third-party call centres.
The support team can be contacted in the following ways:
The support office is open at the following times:
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Monday - Friday: |
09:00 - 20:00 |
Telephone support is provided for problems with software installation,
connection to the Dial-up Network, for example problems with your username and password, and problems sending and receiving email.
The Sales Department can set up new Dial accounts for you, global roaming facilities
and arrange Domain Registrations.
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Email: |
setup@pipex.net |
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Within UK Telephone: |
0871 230 9308 |
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Overseas Telephone: |
+44 1707 299 504 |
The Sales Department's opening times are as follows:
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Monday - Friday: |
09:00 - 18:00 |
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| GTNet Finance and Customer Services |
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The Finance and Customer Services department can deal with any billing or general enquiries you may have regarding
your GTNet account(s).
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Email: |
setup@pipex.net |
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Within UK Telephone: |
0871 230 9308 |
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Overseas Telephone: |
+44 1707 299 506 |
The Finance and Customer Services Department's opening times are as follows:
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Monday - Friday: |
09:00 - 17:30 |
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